Frequently Asked Questions
How are live sessions scheduled?
Cohorts run on fixed schedules with clear time zones. Each group meets once or twice a week. We share upcoming cohorts in the catalog page for each course.
Do you offer self-paced options?
Yes. Several writing and grammar foundations are self-paced with optional coaching add-ons for feedback rounds.
What levels do you teach?
Beginner to advanced. Each course lists entry expectations and sample tasks so you can self-assess before enrolling.
Do I receive a certificate?
Yes, upon meeting participation and assignment requirements. The certificate outlines practical outcomes rather than test scores.
How does feedback work?
We use annotated documents and short audio notes. You get line-level edits and patterns to practice, not just grades.
What is your refund policy?
Full refund before the first live session. After that, refunds are prorated for unused sessions within the first two weeks for cohorts, and within seven days for self-paced tracks if less than 20% is completed.
Can my team study together?
Yes. We run private cohorts for teams and adapt materials to your workflows. Contact us to discuss a plan.
Which tools do you use?
We keep it simple: Zoom for live sessions and a distraction-light workspace for assignments. All data practices are detailed in our Privacy Policy, which applies to the domain unsurmise.bond.